No Return Policy and Shipping Disclaimer

At [Franzinestylesu.com], we take pride in offering high-quality hair care products. Please be aware that we do not accept returns and all sales are final. We want to make it clear that [Franzinestylesu.com] is not responsible for any damage or delay that may occur during shipping or handling by postal services or courier companies.

Shipping Damage or Delay

• Responsibility: [Franzinestylesu.com] is not liable for any loss, damage, or delay that may occur once the product has been shipped and is in the custody of the shipping carrier.
• Claims: Customers may file claims directly with the shipping carrier for any damage or delay during transit.

Exceptional Circumstances for Exchange

While our policy is strictly no returns, in exceptional cases where an exchange is approved:

• Exchange Fee: A handling fee of $5.99 will be charged to the customer for any approved exchanges.
• Conditions: Exchanges are only considered if there is a clear error on our part, such as sending the wrong product.

Procedure for Requesting an Exchange

• Initial Contact: Contact our customer service at [contact information] within 5 business days of receipt with detailed information about the issue.
• Evaluation: We will assess the case. If an exchange is approved, the customer will be responsible for the exchange fee and returning the product in its original condition.

Contact

For any questions regarding our return policy or shipping disclaimer, please contact us at Franzinestylesu@aol.com.